Our Health and Safety Protocols
As we welcome you back to Polonsky Shakespeare Center, Theatre for a New Audience has put into place new health and safety protocols for the protection of our audiences, artists and employees. In light of evolving COVID-19 transmission rates, as well as government regulations and guidance from the CDC, these protocols are subject to updates. If attending our productions at Polonsky Shakespeare Center, please note your pre-show emails for any changes to these policies.
Improvements at Polonsky Shakespeare Center
Indoor air quality and filtering has been enhanced by installation of an iWave ionization system throughout the facility. Freestanding HEPA filters are also used in the lobby and elevators as well as backstage and in dressing rooms. These improvements meet or exceed the standards set by public health officials and our theatrical unions.
We have enhanced our cleaning procedures, with sanitizing of all high-touch surfaces in the lobby and restrooms before and during each performance. Armrests and guardrails within the Mainstage are sanitized between performances. Assistive listening devices are sanitized before and after each use.
We will provide masks and hand sanitizer for all audience members.
All Theatre for a New Audience employees are fully vaccinated and required to wear masks within Polonsky Shakespeare Center. Actors are also fully vaccinated, as required by Actors Equity Association and our own employment policies.
A limited concessions menu will be available at Monica & Ali Wambold Food & Drink in our lobby. Eating and drinking is only allowed in designated areas.. Our concessions provider Sweet Hospitality Group has a fully-vaccinated staff and has put extensive protocols and procedures into place to ensure safe service.
Our Front of House staff will scan tickets for contactless admission.
Following are requirements for all audience members. We reserve the right to remove those who do not follow these protocols.
By purchasing or receiving your ticket, you affirm that you are fully vaccinated against COVID-19 (a minimum of 14 days after final dose).
Proof of vaccination is required for entry into Polonsky Shakespeare Center. By entering the premises, you affirm that you are not experiencing any symptoms such as fever, chills, shortness of breath, cough, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting. You also affirm that you have not received a positive COVID-19 test within the past ten days. Acceptable forms of proof include the NYS Excelsior Pass or another official government mobile app, or original or photo of your vaccination card with government-issued ID. For any questions regarding proof of vaccination, please contact email@example.com.
Children 12 and under may only attend with a fully vaccinated parent or guardian, and must show proof of a negative COVID test (either a PCR test within the past 72 hours or an antigen [rapid] test within 6 hours of entry).
All audience members must be masked upon entry and for their entire visit. Masks may be temporarily removed for drinking and eating in the lobby and outdoor Arts Plaza. Masks must be worn at all times within the Mainstage.
For the safety of our artists and crew, no backstage visits or meet-and-greets will be permitted. If you wish to greet members of the cast, please meet them in the outdoor Plaza following the performance.
Box Office Policies
We ask that you stay home if you are not feeling well or are awaiting the results of a COVID test. Our Box office will be happy to exchange your tickets for another performance date or offer a full refund.