Terms & Conditions

Theatre for a New Audience Terms & Conditions

2023 – 2024 Updated Ticket Policy:

As we reopen for performances, TFANA is committed to accommodating changing circumstances and needs. We have updated our ticket policies this season to provide peace of mind as you purchase tickets:

  • Free exchanges or refunds in the event a patron has been diagnosed with, tested positive for, or exhibited symptoms of COVID-19; or has been in close proximity to any individual who has been diagnosed with, tested positive for, or exhibited symptoms of COVID-19.
  • Otherwise, All sales are final; no refunds.
  • Subscribers have access to free ticket exchanges until curtain and unlimited guest tickets, pending availability.
  • Single ticket buyers have access to no-fee ticket exchanges until 24 hours prior to curtain, pending availability. (A $5 exchange fee applies after that point.)

Additional Information:

Management reserves the right to move patron locations within the same price point for production-related needs or any other reason.

EACH NEW DEAL TICKET HOLDER MUST BE 30 YEARS OF AGE AND UNDER, OR A FULL-TIME STUDENT. Please note up to two New Deal tickets may be purchased; however, a valid ID listing proof of age or full-time student status must be presented for EACH person with a New Deal ticket. Failure to show proof of age/student ID upon entry will result in a surcharge for a full-price ticket.

Internet and phone orders are subject to a handling fee.

All sales are final; no refunds.


Please contact us by phone at (646) 533-3880 or by email at tickets@tfana.org for more information.