Terms & Conditions

Theatre for a New Audience Terms & Conditions

2022 – 2023 Updated Ticket Policy:

As we reopen for performances, TFANA is committed to accommodating changing circumstances and needs. We have updated our ticket policies this season to provide peace of mind as you purchase tickets:

  • Free exchanges or refunds in the event a patron has been diagnosed with, tested positive for, or exhibited symptoms of COVID-19; or has been in close proximity to any individual who has been diagnosed with, tested positive for, or exhibited symptoms of COVID-19.
  • Subscribers have access to free ticket exchanges until curtain and unlimited guest tickets.
  • Single ticket buyers have access to no-fee ticket exchanges until 24 hours prior to curtain. (A $5 exchange fee applies after that point.)

Additional Information:,

Management reserves the right to move patron locations within the same price point for production-related needs or any other reason. EACH NEW DEAL TICKET HOLDER MUST BE 30 YEARS OF AGE AND UNDER, OR A FULL-TIME STUDENT. Please note up to two New Deal tickets may be purchased; however, a valid ID listing proof of age or full-time student status must be presented for each New Deal ticket purchased. Failure to show proof of age/student ID upon entry will result in a surcharge for a full-price ticket. Internet and phone orders are subject to a handling fee. All sales are final; no refunds.


Please contact us by phone at (212)229-2819 x10 or by email at tickets@tfana.org for more information.